Our Expert Hotel & Spa IT Services
Discover our specialised IT Hospitality solutions
Unlimited Remote IT Support & On-site IT Support
Dedicated assistance from a 24/7 team that understands hotel and spa tech. From PC’s & WIFI, to Network, User setup & Kitchen Printer.
PMS and POS Support
Working with your PMS and F&B POS partners to ensure systems run smoothly. One contact, we will help manage your software providers.
Guest Wi-Fi
High-speed, secure internet access with branded splash pages to capture marketing opt-ins and guest data. We can also offer Fast Internet options for rural areas.
Cloud & Email Solutions
Microsoft 365 and Google Workspace setup, management, licensing and secure backups.
Hotel Phone Systems
Modern, reliable telephony solutions designed for front desk, back office, and guest rooms.
Cyber Security Test (PEN-Test)
External Security Assessment of your public-facing systems to eliminate the risks that lead to ransomware and breaches.
Cybersecurity
We secure your business with managed Firewalls, next-generation Antivirus, EDR, RMM and advanced AI email security tools to combat digital threats.
Network Installation
Reliable, high-speed wired and wireless networks designed for a secure and compliant venue.
AI Automation & Staff Training
Streamline operations and guest communications with AI tools, plus training to help your team get the most from them.
IT Project Management and Implementation
Specialist IT project management and Implementation, overseeing technology upgrades and installations.
Data Protection & PCI-DSS
We provide expert advice and secure systems to help you meet PCI-DSS, UK GDPR, and Cyber Essentials standards.
CCTV Management & Compliance
We can manage your CCTV estate, install new cameras to expand the system, and maintain the equipment for your H&S compliance.
Virtual IT Director / CTO
We offer a Virtual IT Director / Virtual CTO service to help you develop an IT strategy and leverage technology to streamline your business to enable growth.
Outsourced IT Team
We can function as your full IT team, help with projects, and keep your technology reliable. Our experts will feel like your very own in-house team.
Single Point of Contact
We act as your single point of contact for all IT, software, and internet issues. We manage and chase your existing providers so your team is not taken away from the guest experience.
Disaster Recovery
Automated, encrypted cloud backups with customisable retention to ensure your firm is resilient against data loss.
Our Approach
Explore our seamless process designed to streamline your hospitality IT setup and optimise your guest services.
1
Initial Consultation & Assessment
2
Implementation & Integration
3
Ongoing Support & Optimisation
FAQ Guide
Find quick answers to your hotel IT queries with our expert FAQ guide.
What IT services does Hotel IT Company offer to hospitality venues?
We provide guest Wi-Fi, PMS/POS support, cybersecurity, IT support desk, full MSP service and tailored IT solutions across the UK.
How does your guest Wi-Fi improve my hotel’s guest experience?
Our secure and reliable guest Wi-Fi ensures seamless connectivity, enhancing guest satisfaction.
Do you offer more than just Hotel IT Support?
Yes; we offer a full range of IT Solutions and consulatancy for hotels & spas in addtion to our hotel IT support
How much does it cost?
Our pricing is tailored to your specific requirements. Contact us and we can provide a price with no hard sales, just helpful advice.
Do you support all hotel management systems?
Yes, we specialise in PMS/POS system support for various hospitality software platforms.
How do you ensure cybersecurity for hospitality venues?
We implement robust security measures tailored to protect your guests and business data. We use EDR and RMM software to help achieve this.
What accreditations or partner programs are you part of?
We’re proud to be a Microsoft Partner, SentinelOne Partner, and Shopify Partner. All our engineers are CompTIA trained, ensuring the highest standards of technical expertise and professional support across every project. We have Cyber Essentials Certified.
Stay Guide™
A digital guest guide, in-room QR code system to reduce printing costs, reduce calls to the front desk and improve the guest experience. This system also includes a AI Chat bot.
