About Us
Learn about Hotel IT Company’s dedication to delivering tailored technology solutions, founded on years of experience and a passion for supporting hotels, spas, and hospitality venues across the UK.
The Specialist Choice: We truly understand the high-pressure environment of Hotels and Spas. Unlike general IT providers, we specialise in the specific systems and 24/7 support your hospitality business requires.
Industry-Led Expertise: Our team is made up of IT leaders who have spent years working within the hotel sector, bringing deep industry knowledge to every project.
Meet Our Hospitality IT Experts
Your IT team who is here when everyone else has gone home.
Matt
Founder & Managing Director
With over 20 years in the IT industry, Matt brings a wealth of leadership experience from both the retail and hospitality sectors. His background includes 12 years in corporate retail IT and 7 years successfully leading IT for a growing UK hotel and spa chain.
UK IT Support Team
Our IT Helpdesk is your first point of contact for technical issues, our dedicated IT Help Desk is available 24/7/365. They specialise in Hotel & Spa IT Support and are continually trained to a high CompTIA standard, ensuring expert and timely assistance whenever you need it.
Cyber and Network Specialists
We have dedicated Cyber and Network Specialists. They are on hand to manage complex project work, execute system changes, and proactively ensure your network remains secure and resilient.
Telephone and SIP Specialists
Our dedicated communications team specialises in managing complex telephony systems, including advanced VoIP and SIP solutions. They ensure the robust design, deployment, and maintenance of your voice infrastructure.
Cyber & Security SOC Team
Our 24/7 SOC provides constant vigilance to protect you around the clock. We also offer specialist External Penetration Testing to proactively fin vulnerabilities that standard providers miss. This ensures you stay secure, compliant, and fully operational 24/7.
Accounts & Licensing Team
As a Microsoft Approved Partner, we provide expert O365 Account Management to keep your licensing optimised and cost-effective. We handle the procurement and ongoing support, ensuring your team always has the right tools with a personal, managed service.
UK
Trusted Venues
Supporting UK hospitality venues with bespoke IT systems that enhance guest experiences.
30+
Years of Expertise
Specialist IT support backed by over three decades of collective experience in the hospitality sector.
Our Credentials and Technology Partners
We’re proud to be a Microsoft Partner, SentinelOne Partner, and Cyber Essentials Certified. All our engineers are CompTIA trained, ensuring the highest standards of technical expertise and professional support across our services.