Cyber Essentials Support for Hotels

Get Your Hotel Ready for Cyber Essentials Without Tackling the Technical Work Alone

Cyber Essentials provides a recognised baseline for protecting your organisation against common cyber threats and demonstrating that important technical controls are in place.

Hotel IT Company supports you from the initial readiness assessment through to remediation and the certification assessment. We do not simply identify problems and leave you with a list — where changes fall within the agreed scope, our engineers help make the technical changes needed to get your organisation certification-ready.

Practical, Hands-On Support
Initial Cyber Essentials readiness assessment.
Identification of gaps that could prevent certification.
Hands-on technical remediation and configuration within the agreed scope.
Help gathering the information and evidence needed for the assessment.
Assistance completing the Cyber Essentials assessment with your team.
Support responding to technical questions during certification.
More Than a Readiness Report

We Don’t Just Identify the Gaps. We Help You Fix Them.

Cyber Essentials can quickly become time-consuming when unsupported devices, incorrect settings, user access, patching, Microsoft 365 or security configuration need changing.

Our service is designed to take that technical burden away from your management team and work alongside you towards a certification-ready environment.

Our Team Works With You to
Assess your current environment against the Cyber Essentials requirements.
Explain exactly what is preventing certification.
Make reasonable technical and configuration changes within the agreed scope.
Help gather the technical evidence and information required.
Work through the Cyber Essentials assessment with your team.
Help respond to reasonable technical queries raised during the certification process.
Cyber Essentials Readiness

What We Review

We review the technical controls relevant to Cyber Essentials and identify the areas that may require configuration, remediation or further action before your organisation proceeds with certification.

Firewalls & Internet Gateways

Perimeter security, internet-facing devices and the controls protecting access into your environment.

Secure Configuration

Unnecessary services, insecure defaults and configuration issues that could affect Cyber Essentials compliance.

Security Updates & Patching

Whether supported operating systems and software are receiving the required security updates within appropriate timescales.

User Accounts & Access

User accounts, access control, account management and whether users have appropriate permissions.

Administrator Privileges

How privileged access is issued, controlled and used throughout the organisation.

Malware Protection

Endpoint and malware protection controls and whether appropriate protection is in place.

Microsoft 365 & MFA

Identity security, Microsoft 365 configuration and multi-factor authentication where these services form part of the scope.

Supported Devices & Software

Unsupported operating systems, applications and devices that could prevent successful certification.

Remote Access & Cloud Services

Remote connectivity, cloud services and externally accessible systems relevant to your Cyber Essentials scope.

Hands-On Technical Support

We Work on the Environment, Not Just the Assessment

If our readiness assessment identifies technical changes required for Cyber Essentials, we will help implement reasonable remediation and configuration changes that fall within the agreed scope.

That could include adjusting security settings, removing inappropriate administrator access, improving multi-factor authentication, correcting device configurations, assisting with patching issues or changing other relevant controls.

Where a requirement involves replacement equipment, additional licences, unsupported systems or substantial infrastructure work, we will explain the requirement and agree any additional cost with you before that work is carried out.

Included in the Service
Cyber Essentials readiness assessment.
Identification and explanation of compliance gaps.
Reasonable technical remediation and configuration work within the agreed scope.
Rechecking relevant controls following remediation.
Assistance gathering the technical information and evidence needed for the assessment.
Assistance completing the Cyber Essentials assessment form with your team.
Technical support for reasonable clarification or assessor queries during certification.
How It Works

From Readiness Assessment to Certification

A practical process designed to take your organisation from its current position through remediation and into the Cyber Essentials assessment.

01

Readiness Assessment

We review your environment against the relevant Cyber Essentials requirements and establish what is already compliant and what needs attention.

02

Remediation & Configuration

We work with you to make reasonable technical changes within the agreed scope rather than simply handing you a list of recommendations.

03

Complete the Assessment

We help gather the required technical information and work through the Cyber Essentials assessment form with your team.

04

Certification Support

We remain available to help resolve reasonable technical queries or clarification requests raised during the certification process.

Cyber Essentials Readiness & Certification Support
From
£1,250
excluding VAT

Includes readiness assessment, gap identification, agreed technical remediation and configuration support, assessment preparation, assistance completing the Cyber Essentials assessment and support through certification queries.

Pricing Based on the Work Required

Get Cyber Essentials Support From £1,250 ex VAT

Every organisation starts from a different position. Some environments may require only limited configuration changes, while others may need significantly more technical remediation before they are ready for certification.

Why is the service priced “from £1,250”?

The final price depends on the size and complexity of your environment and the amount of technical remediation and configuration work required from our team. We review the likely scope with you and confirm the full price before work begins, so you know what the engagement will cost before committing.

Costs not included in the support fee

The Cyber Essentials certification fee itself, replacement hardware, new software or licence costs, and significant infrastructure or project work are excluded. Where these are required, we will explain the reason and agree any additional costs with you before proceeding.

Clear Scope

What You Are Paying Us to Do

This is not simply a Cyber Essentials questionnaire service. We provide practical technical support to help move your organisation towards certification.

Assess

Review your current environment against Cyber Essentials requirements and identify the technical gaps that need resolving.

Remediate

Make reasonable technical and configuration changes within the agreed scope to help bring relevant systems and controls into line with the requirements.

Prepare

Help gather the required technical information, evidence and configuration details needed to complete the assessment accurately.

Complete & Support

Work through the assessment with your team and provide technical assistance where reasonable clarification or certification queries are raised.

Get Cyber Essentials

Get Cyber Essentials Readiness & Certification Support

Tell us a little about your organisation and where you currently are with Cyber Essentials.

We will contact you to understand the size and complexity of your environment, the likely level of remediation required and confirm the scope and price before work begins.

Support from £1,250 ex VAT
Readiness assessment and gap identification
Hands-on technical remediation within the agreed scope
Help completing the Cyber Essentials assessment
Support through reasonable certification queries
Prefer to talk first?

If you are unsure how much work your organisation may require, book a short discovery call with our hospitality technology team.

Book a Discovery Call
Tell Us About Your Cyber Essentials Requirements
Frequently Asked Questions

Cyber Essentials Support FAQs

Why does Cyber Essentials support start from £1,250?
The amount of work required varies between organisations. A relatively simple environment may need only limited remediation, while a larger or more complex environment may require considerably more configuration and technical work. We confirm the agreed scope and price before work begins.
Do you actually make the technical changes needed?
Yes. This is a hands-on support service. Where remediation and configuration changes fall within the agreed scope, our engineers will help implement them rather than simply providing a list of recommendations.
Will you help us complete the Cyber Essentials assessment?
Yes. We help gather the relevant technical information and work through the Cyber Essentials assessment with your team so that the responses accurately reflect your environment and controls.
Is the Cyber Essentials certification fee included?
No. The Cyber Essentials certification fee charged by the certification body is separate from Hotel IT Company’s support fee.
Is new hardware or software included?
No. If certification requires replacement hardware, new software, additional licences or other products, those costs are separate. We will explain what is required and agree any additional cost before proceeding.
What if significant infrastructure work is required?
Larger changes such as significant network redesign, infrastructure replacement or substantial project work fall outside the standard Cyber Essentials support scope. Where this is identified, we will clearly explain the requirement and provide a separate scope and price before any additional work is undertaken.
Do we need to be an existing Hotel IT Company client?
No. Cyber Essentials Readiness & Certification Support can be purchased as a standalone service.
Does Cyber Essentials mean we are fully protected against cyber attacks?
No. Cyber Essentials provides a recognised baseline focused on important technical controls that help protect against common cyber threats. It should form part of a wider approach to cyber security and operational risk management.
Can you support us if the assessor asks additional questions?
Yes. Reasonable technical clarification and support responding to assessor queries relating to the agreed Cyber Essentials scope are included.
Get Certification Ready

Take the Technical Work Out of Cyber Essentials

We assess your environment, identify the gaps, help make the required technical changes and work with your team through the Cyber Essentials assessment and certification process.