Hotel Technology & Cyber Review
Know Where Your Hotel Technology Stands Before the Next Problem Exposes It
The Hotel Technology & Cyber Review gives hotel leaders an independent, executive-level view of their technology environment, cyber security, operational resilience and supplier arrangements.
We look beyond individual devices and systems to understand how your technology supports the wider hotel operation, where the material risks sit and which improvements should be prioritised over the next 12 months.
What We Review
The review considers the technology areas that can directly affect hotel operations, security, resilience, staff productivity and the guest experience.
Network Infrastructure
Switching, connectivity, network design, resilience and the infrastructure supporting hotel systems.
Wi-Fi
Guest and operational Wi-Fi, coverage, resilience and the ability of the wireless environment to support hotel demand.
Cyber Security
Security controls, endpoint protection, identity, access, vulnerabilities and areas of material cyber risk.
Backups & Recovery
Backup arrangements, recovery capability, critical systems and how effectively the hotel could recover following disruption.
Microsoft 365
Microsoft 365 configuration, identity, security, collaboration and important administrative controls.
Telephony
Hotel telephone systems, SIP services, resilience, supplier arrangements and operational dependencies.
Servers & Cloud
Server infrastructure, cloud services, hosting arrangements, lifecycle risk and critical system dependencies.
Technology Suppliers
IT and technology supplier arrangements, ownership, gaps, duplication and areas where accountability may be unclear.
PMS & EPOS Dependencies
Technology dependencies, support arrangements and supplier relationships surrounding operational hotel systems.
Business Continuity
How technology failure could affect hotel operations and whether practical continuity or recovery arrangements exist.
Current IT Support
Existing IT support arrangements, responsibilities, service gaps, escalation routes and overall operational fit.
Technology Roadmap
Current technology maturity, upcoming priorities and where future investment could deliver the greatest operational value.
What You’ll Receive
Following the review, we produce an Executive Technology & Cyber Report designed for hotel leadership rather than just technical teams.
The objective is simple: give you a clear view of where the hotel stands today, what requires attention and what should happen next.
No Obligation to Change Your IT Provider
The review is designed to give your hotel an independent view of its current technology environment. You do not need to change IT provider, move suppliers or purchase further services from Hotel IT Company.
The report and roadmap are yours to use when planning future technology decisions.
From Review to Roadmap
A focused process designed to minimise disruption while giving hotel leadership a practical and useful outcome.
On-Site Review
We spend time at the hotel reviewing the technology environment, infrastructure, key systems, suppliers, support arrangements and operational dependencies.
Analysis & Executive Report
Our findings are assessed and translated into a clear executive report highlighting risk, resilience, priorities, opportunities and areas requiring further attention.
Prioritised 12-Month Roadmap
You receive practical next steps so technology investment can be prioritised according to operational importance, risk and business value.
A fixed-price independent review providing an executive assessment of your hotel’s technology, cyber security, resilience, support arrangements and future priorities.
Your Review Fee Can Be Fully Credited
The Hotel Technology & Cyber Review is priced at £1,250 ex VAT, giving hotel leadership a clear, independent assessment without needing to commit to a wider IT contract.
If you appoint Hotel IT Company under a Managed Service Agreement within 60 days of receiving your final report, we will credit the full £1,250 against agreed onboarding or project work.
Who Is the Review For?
The review is particularly useful when senior hotel leaders need an informed view of technology but do not want to rely solely on existing suppliers to assess their own environment.
Hotel Owners
Understand technology risk, investment priorities and whether the hotel is carrying avoidable operational exposure.
General Managers
Get a clearer view of whether technology and IT support are genuinely aligned with hotel operations.
Finance Directors
Review supplier arrangements, technology expenditure, resilience and areas likely to require future investment.
Hotel Groups & Operators
Establish a clearer technology baseline before investment, acquisition, refurbishment, supplier change or wider IT strategy.
Request Your Hotel Technology & Cyber Review
Tell us a little about your hotel and what you would like to understand about your current technology environment.
Our hospitality technology team will contact you to confirm the scope, answer any questions and arrange the review.
If you have questions about the review or want to discuss whether it is right for your hotel, book a short discovery call instead.
Book a Discovery CallHotel Technology & Cyber Review FAQs
Do we need to be an existing Hotel IT Company client?
Do we have to change our existing IT provider afterwards?
Is this a technical penetration test?
Will you review our PMS and EPOS systems?
What happens after the review?
How does the £1,250 credit work?
Find Out Where Your Hotel Technology Really Stands
Request your Hotel Technology & Cyber Review today, or speak to our hospitality technology team first if you would like to understand whether the review is right for your hotel.